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Allurez Reviews

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Browse reviews & testimonials from our most valuable customers regarding their Allurez jewelry purchase. See the ratings past customers Left us on their custom engagement rings, wedding bands, and other fine jewelry. At Allurez, we pride ourselves with customer satisfaction!
Amazing Jewelry |Star

Buy From Allurez - They have Amazing Jewelry and Customer Service

By Nathan From United States
Love it |Star

Absolutely love my ring fits perfectly and received it so much more faster then expected

By catherine titta from toledo, OH, US

The ruby earrings for my wife on our 40th anniversary were all I hoped they would be, and more. The quality and beauty they described was definitely there.
SHE LOVED THEM! They even made sure we got them by our anniversary date of March 12th.

By John Fornaro from Seminole, FL, Pinellas
Extremely happy customer! |Star

So I was skeptical at first when I saw your ad but after some research, decided to give your company a try. The ring I found and had customized turned out better than I could have imagined and she said.. yes!

By Eric Wagner from VANDALIA, ILLINOIS, United States
A great ring |Star

After everything I wen threw with you guys I have to say the ring was atleast 95 percent great I noticed some polish and slight fabric stuck in the prongs that I had to remove but other than that it was beautiful my fiancee loved it.Staff was very patient with me and I'm very hard to please so I wouldn't feel bad.

By Ramon from New Haven, Connecticut, USA
Great Job |Star

As a return customer, I relied on the sales staff on the phone and the website with pictures to pick a set of diamond earrings As a gift. Staff said to “pick those, they’re beautiful”. They arrived and truly are beautiful. Gift recipient loves them.. I appreciate the help, the work, the price and the speed with which they arrived. A+

By Michael Chengrian from Greenville, South Carolina, USA
Great service when I called |Star

You were great and very helpful ups stinks will never use the again

By Cheryl Butler from Lake Ozark, Mo, USA
Honesty is the best policy |Star

I was looking for a piece of jewelry for my wife and I found this site. It was the 19th of December. Not very many days left till Christmas. So I Contacted Allurez by phone and placed my order. The lovely customer service rep told me I may get the gift before Christmas but she couldn't promise me it would be. So the delivery date was the 26th of December. OK, I'm fine with that. The 26th came and went. So I decided to call on the 30th of December to see what the hold up was. I called and heard the dreadful news that it was on backorder. I was not happy. So I kept my peace and said OK, I'll call back in another few days and see what's going on. Now it's Jan 3rd and I call again. The customer service rep tells me the bracelet is in the jewelrys hands and will be at my house Wed the 8th. I was excited. It's on its way. After the weekend I decided to call again because I haven't received the new shipping update. I called Monday and spoke to a very nice lady named Rojan. I gave her my order number and I was placed on hold. She returned a short time later and told me the bracelet was not ready and she wasn't sure when it would be. I hit the roof. I was angry but remained civil. I explained how this was turning into a nightmare and I was done getting the run around. I told her to just tell me the truth about what's happening. So she says OK and puts me on hold. I'm on hold for 10 minutes or more then the phone hangs up. I was like no way I just didn't get hung up on. I was at odds on what to do next. Then a call came in and it was Rojan. She apologized for the disconnect. She started to speak and I interrupted her and asked so what's the deal now. She calmly responded by saying you want the truth right and I said yes. Honest is the best policy. She continued by tell me that there was an issue with the bracelet and it wasn't up to Allurez quality and they wanted to make everything right by offering me another bracelet worth more then the one I had ordered. Plus it would still be delivered Wed the 8. I told her that would be fine. To my surprise it came as told and it was Beautiful. I was so excited to finally give my wife her Christmas gift and she wasn't mad at me anymore. I applaud Rojan for her patience and honesty with me. She was also very sympathetic. She has all the traits of a very valuable employee and person. I also want to Thank Allurez for a Beautiful Bracelet that my wife will cherish forever. Thank you all. Your loyal new customers The Smith Family

By Ron Smith from Harrisburg, IL, United States
Excellent Company |Star

Excellent quality and service. My purchase was a last-minute Christmas gift and they came through right on time. Wife happy ????

By John Remsen from Germantown, TN, USA