Warranty Information

We fully stand behind the products we sell. Therefore, all of the products offered by Allurez are covered by a 1 year warranty.Additional years of warranty can also be purchased for a low price.

Ring Sizing:

Allurez will gladly resize a ring that is too small or too large, FREE of charge.
A full Eternity Ring cannot be re-sized because the stones are set all the way around the band. However, we offer a 30 Day Return Policy, so if you purchased an incorrect size you can simply send it back for an exchange or a refund.

Missing Stones:

We will gladly replace missing stones; however, the cost to replace the missing stone is your responsibility.

This warranty covers manufacturer's defects, but excludes: lost stones; lost or stolen parts; damages due to personal misuse or negligence; general wear and tear such as scratches, and dents; fading or chipping (which depends almost entirely on how the product is handled by the user)' damages caused by misuse; tampering with the product; failure to follow the care and special handling provisions in the instructions (if included); and water damage. Repair performed by someone other than Allurez will void this warranty policy. Shipping charges are not included and are responsibility of the consumer.

If you would like to send your jewelry for repair or have questions regarding our warranty simply
contact us at 1-800-554-3509 or email us at service@Allurez.com.