This warranty covers manufacturer's defects, but excludes: lost stones; lost or stolen parts; damages due to personal misuse or negligence; general wear and tear such as scratches, and dents; fading or chipping (which depends almost entirely on how the product is handled by the user)' damages caused by misuse; tampering with the product; failure to follow the care and special handling provisions in the instructions (if included); and water damage. Improper repair performed by someone other than Allurez will void this warranty policy. Shipping charges are not included and are responsibility of the consumer.
If you would like to send your jewelry for repair or have questions regarding our warranty simply
contact us at 1-800-554-3509 or email us at service@Allurez.com.